I love this store! Whenever I’ve visited or called with a ton of questions their employees would listen to me without rushing me and provide me with extremely knowledgeable information. I just spent over 20 minutes on the phone asking a variety of questions from the nutritional value of different brands to how to get my cat to not vacuum her food to CBD oils and felt like I was heard & advised diligently. Also, they helped me out of a tight situation where I ran out of cat food but don’t have time to walk over with their contactless delivery. I am eternally grateful that this store exists and that their employees are so well-versed in the products they carry.
This is the place to go for all your furry friends!
Great place for heathy choices for all pets! Knowledgeable staff helps with anything you need
I was stoked when this store opened. When we walked in, we were greeted by the owner and her husband who are so nice. She walked us around the store pointing out the best food for our dog who has allergies. Then we found out they offer grooming which is hard to find in the neighborhood. The groomer is FANTASTIC. i cannot say enough about how nice, friendly, and knowledgable she is. One of my dogs is 13, so he's been to lots of groomers, but he's never had such a great cut. When we were able to get an appointment after the quarantine, we were amazed at what an amazing job she did. She bathed him twice. She is absolutely the best groomer I've ever encountered. We moved to Williamsburg in December, but still take the dogs back to Bay Ridge because the service is just that good. The staff is so nice- we always get a friendly reminder call the day before the appointment. What i like most about this store is they remember us- I feel welcomed and appreciated when i go in there. It's a great experience all around, and i hope people will support local small businesses instead of big chains- especially now.
What a pleasure bringing my dog here for grooming. You can tell as soon as you walk in the door that they really care about the animals. Highly recommended!!